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Bid Solicitation: HR-26-755
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Header Information
Bid Number:
HR-26-755
Description:
Health Advocacy & Navigation Services
Bid Opening Date:
11/04/2026 11:00:00 AM
Purchaser:
Keisha Sanker
Organization:
City of Long Beach
Department:
HR - HUMAN RESOURCES
Location:
2102 - PERSONNEL OPERATIONS
Fiscal Year:
26
Type Code:
02 - RFP - Request for Proposal
Allow Electronic Quote:
Yes
Alternate Id:
Required Date:
Available Date :
09/22/2026 09:00:00 AM
Info Contact:
Keisha Sanker, Procurement Analyst I, RFPPurchasing@longbeach.gov
Bid Type:
OPEN
Informal Bid Flag:
No
Purchase Method:
Contract
Begin Date:
12/02/2026
End Date:
12/01/2028
Pre Bid Conference:
Bulletin Desc:
The City of Long Beach is seeking proposals from qualified firms to provide health advocacy and navigation services to benefit eligible employees, retirees, and their family members. The services may include but are not limited, care coordination, physician locator, claims assistance, fee negotiation, and grievance advice.
Ship-to Address:
Human Resources
411 W Ocean Blvd
Long Beach, CA 90802
US
Email: lbpurchasing@longbeach.gov
Phone: (562) 570-6200
Bill-to Address:
Human Resources
411 W Ocean Blvd
Long Beach, CA 90802
US
Email: lbpurchasing@longbeach.gov
Phone: (562) 570-6200
Print Format:
Bid Print
File Attachments:
Seller Guidance v4.pdf
Attachment A
Attachment B
4.3 Narrative Proposal Template
Exhibit 1
Exhibit 2
Exhibit 3
Exhibit 4
RFP HR-26-755 Health Advocacy & Navigation Services
Form Attachments:
Required Quote Attachments
Desired Attachment Name
Description
Narrative Proposal
Narrative Proposal
Cost Proposal
Cost Proposal
Financial Stability Documents
Financial Stability Documents
Implementation Timeline
Implementation Timeline
Sample Reporting
Sample Reporting
Addenda
Addenda
Mandatory Attachments
Mandatory Attachments
Pre-Bid Meeting:
No
Item Information
Item # 1: ( 918 - 67 )
The City of Long Beach is seeking proposals from qualified firms to provide health advocacy and navigation services to benefit eligible active employees, retirees, and their dependents. The services may include and are not limited to clarifying coverage and benefits, finding the appropriate doctor/specialist, and resolving medical billing issues. The Human Resources Employee Benefits Division (HR-Benefits) will ensure the firm receives annual benefit summary plan descriptions, eligibility file, and internal point of contact for escalated issues.
NIGP Code:
918-67
Human Services Consulting, Including Mental Health Consulting
Qty
Unit Cost
UOM
Total Discount Amt.
Total Cost
1.0
EA - Each
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